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Archive for the ‘ADLT 610 Consulting Skills’ Category

Feedback is a Gift

November 22, 2011

“If, on occasion, the knowledge brought by science leads to an unhappy end, this is not to the discredit of science but is rather an indication of an imperfect ability to use wisely the gifts placed within our hands.”     –Polykarp Kusch Tis the season.  Time to make the list, choose the perfect gift, wrap it […]

The Process of Discovery

November 15, 2011

“A discovery is said to be an accident meeting a prepared mind.”     — Albert Szent-Gyorgyi Did you know that the discovery of the Titanic was accidental?  That Robert Ballard and crew were really on a spy mission disguised as an exploration to find the ship? …an accident meeting a prepared mind. On Saturday at the […]

First Law of Motion

October 26, 2011

“Resistance is thought transformed into feeling. Change the thought that creates the resistance, and there is no more resistance.”       — Robert Conklin Newton’s First Law of Motion – a body remains at rest unless acted upon by an external force.  And so it is with client resistance.  We were flowing along well, our client started […]

The Best Use of Brain Time

October 2, 2011

“Most people listen without hearing.”   —   Leonardo daVinci Did you know that your brain can think at between 4 and 10 times the speed of speech?  That means when you are listening you have spare time to use ‘brain time’ for looking for meaning between the lines. How does a process consultant make the best use […]

Accessing Ignorance

September 11, 2011

“The doorstep to the temple of wisdom is knowledge of our own ignorance.”     — Benjamin Franklin Modern Family is one of my favorite newer sitcoms, with the character of Phil providing, for me, the vast majority of the show’s humor.   Phil is an approaching middle age dad who tries to be ’cool’ for his young […]